Privacy Policy
_Last updated: _
Who we are
InnerStrong (“we”, “us”) provides in-person classes and related content based from Pembrokeshire. Contact: info@beinnerstrong.info
What data we collect
- Contact form / intro guide: name and email.
- Membership checkout (Stripe): name, email, billing details (processed by Stripe).
- Operational emails: we store messages you send us (up to 12 months).
Why we collect it (lawful bases)
- Contract: to provide classes and manage your membership.
- Consent: to send you the intro guide or marketing emails (you can withdraw consent anytime).
- Legitimate interests: to answer enquiries and improve our services.
Who processes your data (processors)
- Netlify – hosts our website and processes form submissions (Netlify Forms).
- Stripe – handles checkout and subscription billing. We don’t store card details.
- Email – our email service for correspondence (when you write to us).
How long we keep it
- Enquiry emails/forms: up to 12 months.
- Membership records: as required for accounting/tax (typically up to 6 years in the UK).
- Marketing list: until you unsubscribe or we delete inactive contacts.
Your rights (UK GDPR)
Access, rectify, erase (where applicable), restrict/object, portability, and complain to the ICO.
Contact us to exercise these rights: info@beinnerstrong.info
Marketing emails & unsubscribe
We only email you if you’ve opted in. Every email includes an unsubscribe link. You can also email us to be removed from our list.
Cookies & analytics
We don’t use tracking cookies or analytics by default. If we add analytics later, we’ll update this page and ask for consent where required.
Data location & security
We use reputable providers (Netlify, Stripe). Data may be processed outside the UK/EEA under appropriate safeguards (e.g., Standard Contractual Clauses). We keep access limited and use secure passwords.
Children
Our services aren’t directed to children under 13. If you believe a child has provided personal data, please contact us and we’ll delete it.
Changes
We may update this policy from time to time. We’ll post the new version here and update the date above.