1. Introduction

[[Your Organisation Name]] (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and any related services.

By using this website, you agree to the terms described in this Privacy Policy.

2. Information We Collect

Information you provide directly

  • Name
  • Email address
  • Contact details
  • Any information submitted through contact forms, sign-ups, or programme participation

Automatically collected information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data (see Cookie section)

Sensitive information

If you use any wellbeing-related features, we may collect optional information about stress, wellbeing, or self-reported experiences. This information is never shared and is used only to provide the service.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Communicate with you about updates, responses, or support
  • Analyse website usage to improve user experience
  • Maintain website security
  • Meet legal or regulatory requirements

We do not sell your data to third parties.

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent (e.g., newsletter sign-up)
  • Contract (to deliver services you request)
  • Legitimate interests (website functionality, security, analytics)
  • Legal obligation (where required)

5. Sharing Your Information

We may share your data with:

  • Service providers (e.g., website hosting, analytics tools)
  • Professional advisors (only if necessary)
  • Legal authorities (only if legally required)

We ensure all third parties comply with GDPR and maintain strict confidentiality.

6. Data Retention

We store personal information only for as long as necessary:

  • Account/communication records: kept until you request deletion
  • Analytics/cookie data: retained according to cookie lifespan
  • Legal records: retained as required by law

7. Your Rights

Under GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact: [[your-email@example.com]]

8. Cookies

We use cookies for:

  • Essential website functionality
  • Analytics
  • Improving user experience

You can manage cookie settings in your browser.

9. Data Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: [[your-email@example.com]] [[and/or add postal address here]].